Privacy Policy
Effective Date: July 22, 2026
At Coaches Plumbing, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your choices regarding your information.
Information We Collect
When you contact Coaches Plumbing through our website, phone, email, or online forms, we may collect:
- Name
- Phone number
- Email address
- Service address (when applicable)
- Details about your plumbing service request
How We Use Your Information
We use the information you provide to:
- Schedule plumbing appointments
- Respond to service requests
- Provide estimates
- Communicate about your plumbing service
- Send appointment confirmations and updates
- Improve our customer service
SMS Communications
If you provide your phone number and consent to receive text messages, Coaches Plumbing may send you SMS messages regarding:
- Appointment confirmations
- Appointment reminders
- Technician arrival updates
- Estimate follow-ups
- Customer support communications
Message frequency varies based on your interaction with our company.
Message and data rates may apply.
Reply STOP to unsubscribe at any time.
Reply HELP for assistance.
Sharing of Information
We do not sell, rent, or share your personal information, including your mobile phone number, with third parties or affiliates for marketing or promotional purposes.
Information may only be shared with trusted service providers when necessary to operate our business or comply with legal requirements.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse.
Cookies
Our website may use cookies to improve your browsing experience and help us understand website traffic.
Third-Party Services
Our website may use third-party services such as website hosting, analytics, scheduling software, and customer relationship management tools to provide our services.
Your Rights
You may request to:
- Review your personal information
- Correct inaccurate information
- Request deletion of your information where permitted by law
Contact Us
If you have questions regarding this Privacy Policy, please contact:
Coaches Plumbing
Website:
www.coachesplumbing.com